INFINITI Roadside Assistance



Enjoy peace of mind with the outstanding benefits of the INFINITI Canada Roadside Assistance Program. The INFINITI Canada 24-Hour Roadside Assistance Program – included with every new vehicle warranty – is one of the most comprehensive owner privileges INFINITI offers and includes the following services:

Trip Interruption: If your vehicle experiences a breakdown more than 100 kilometres away from your home, INFINITI Roadside Assistance will reimburse you for accommodation and meals, vehicle rentals and emergency transportation.
Approved Collision Centres:If your vehicle is involved in an accident, we will tow you to the nearest INFINITI Retailer or their approved collision centre.
Mechanical Breakdown or Accident Towing: your vehicle will be towed to the nearest INFINITI Retailer or certified repair facility.
Battery Boost: If your vehicle will not start, we will dispatch a service facility to boost the battery. In the event that your vehicle fails to start with a boost, it will be towed to the nearest INFINITI Retailer.
Lockout Service: If your keys become accidentally locked in your vehicle, INFINITI Roadside Assistance will dispatch a service facility to attempt to gain entry into the vehicle. In the event that your vehicle cannot be opened, it will be towed to the nearest INFINITI Retailer.
Tire Change: If there is a flat tire, the included usable spare tire will be mounted to your vehicle free of charge. If a spare is not available, we will cover a tow to the nearest INFINITI Retailer.
Fuel Delivery: In the unlikely event that you run out of fuel, INFINITI Roadside Assistance will deliver gasoline to your stranded vehicle. The cost of five litres of fuel is included with this service!
Winching: If your vehicle becomes stuck in a ditch, mud or snow, INFINITI Roadside Assistance will have the vehicle winched back to the roadway.
Real-Time Tracking: Whether a mobile request, from your desktop, or a voice call, we'll send you a link to track your request.


Note: For more detailed information, please refer to your Owner’s Manual which can be found here.